Job Description

Job Description and Duties

Under the direction of the Information Technology Manager I, the ITS II provides all technical and database system support and maintenance activities, including planning, analysis, design, development, documentation, and maintains innovative technical solutions in support of Commercial off the Shelf software, Software as a Service, and hosted software systems for the Department of Justice (DOJ).

The ITS II ensures that the business and information technology (IT) requirements are aligned, links the business mission, strategy, and processes to the IT strategy. The ITS II oversees and guides the business and IT strategies to function cohesively. The ITS II makes technical recommendations to executive management and business customers and provides leadership and direction to other technical staff and vendors. The ITS II is an expert in software solutions, acts as a team Lead and technical analyst on complex applications and performs at the expert specialist level of this career series; and works collaboratively with other technical and business units within DOJ. The ITS II also provides a high-level of technical support and maintenance including staff training, administration, and configuration, analyzes, designs, develops, troubleshoots, tests and reports, and implements data solutions. The ITS II develops and publishes technical procedures and user guides to configure the application and detail intricate and complex programs and processes. This position applies the highest level of technical and business knowledge in the most complex system analysis, operation of user interfaces and output, data analysis, and manipulation for business requests. The incumbent performs project lead responsibilities over one or more of the applications and works independently and as a team leader to prioritize work, develop work plans, and manage task assignments. The incumbent must demonstrate a high level of communication (both oral and written) skills while these responsibilities are performed. The ITS II participates in procurement activities to provide applicable technical guidance and assists with the IT contracts team to onboard vendor consultants.

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You will find additional information about the job in the .

Working Conditions

This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies.

This position is eligible for telework, and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment.

Special Requirements

A fingerprint check is required.

Clearly indicate JC – 481200 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application.

If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment.

Applying electronically is highly encouraged.

A background check is required (if applicable).

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Working knowledge of Acucobol in a development environment; tools, platform compatibility, deployment options
• Ability to prepare and produce clear and concise documentation for presentations to all levels of management, staff, and stakeholders
• Ability to communicate effectively, including the ability to convey information to all levels of staff, including various department-wide units and external agencies
• Excellent collaboration and customer service skills with the ability to address and prioritize multiple assignments
• Ability to exercise good judgment and make timely and effective decisions while maintaining diplomacy, tact, and professionalism
• Strong knowledge of the organization and operation of departmental programs and how they relate to and support other programs administered by the department
• Ability to exercise a high degree of initiative, independence of action , tact, and good judgment
• Ability to manage multiple high-priority initiatives in a fast-paced environment
• Demonstrated experience in leading technology teams
• Demonstrated experience in leading technology projects
• Experience in developing reports and metrics to drive results and decisions
• Experience in demonstrating the ability to reason logically, identify problems, draw valid conclusions, and develop effective solutions
• Experience in and demonstrated ability to work both independently and in a team environment
• Ability to adapt to changing assignments and priorities and work effectively under pressure to meet deadlines
• Ability to effectively self-manage time; handling multiple project priorities and workloads concurrently
• Knowledge of various DOJ systems
• Excellent written and verbal communication skills

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - The Statement of Qualifications (SOQ) is required for this position. The SOQ is a narrative discussion of the candidate's education, training, experience, and skills as it relates to the desirable qualifications and duties for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position. Your response should be typed in Arial 12 point font and no more than two pages in length. Resumes will not be considered a substitute for the SOQ. Failure to follow instructions may result in disqualification.
  
• Other - Cover Letter.
• Other - List of Professional References.

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