Job Description

Blend is a premier AI services provider, committed to co-creating meaningful impact for its clients through the power of data science, AI, technology, and people. With a mission to fuel bold visions, Blend tackles significant challenges by seamlessly aligning human expertise with artificial intelligence. The company is dedicated to unlocking value and fostering innovation for its clients by harnessing world-class people and data-driven strategy. We believe that the power of people and AI can have a meaningful impact on your world, creating more fulfilling work and projects for our people and clients. For more information, visit  

We are seeking a Senior User Researcher, Insights to contribute to our next level of growth and expansion. 

The Details:

• Location : Remote (West Coast Preferred)
• Duration : 6-month consulting project with the possibility of extension
• Benefits : We do offer benefits to our full-time consultants, including Health, Vision, Dental, 401K plan, Life Insurance, Pretax Commuter Benefits, and an incredibly supportive team cheering you on!

Job Description

The Insights team is looking for a motivated individual with a strong UX research background to serve as a full-time contractor. This person will be responsible for executing large strategic research studies among the clients’ target customer base.

• Working with the Insights team to scope and design complex studies across multiple audiences and data sources.
• Managing the full life cycle of a study (research planning, recruiting, fielding, analysis, and reporting).
• Collaborating with relevant stakeholders to drive highly actionable and meaningful insights to inform product and feature directions.
• Owning deliverables, specifically creating digestible reports that clearly communicate findings to non-research audiences (e.g. senior leadership, sales, product, design).
• Collaborating with other members of the Insights team to support knowledge sharing across the organization

Qualifications

• A self-starter who delivers research quickly and independently and takes initiative when they see research opportunities.
• A strategic thinker who can translate data into insights that address business needs
• A research powerhouse with a strong knowledge of both quantitative and qualitative UXR methods and can easily identify when to use which - depending on the problem you’re solving. This includes, but is not limited to, conducting user interviews, card sorting, surveys, usability testing, and data analysis to uncover actionable insights and inform design decisions.
• A storyteller who can communicate findings in a compelling, meaningful way.
• This person must have 7+ years of professional experience in User Experience Research related to software and digital experiences.
• Presentation building skills (PowerPoint, Google Slides) and a good eye for concise data visualization.
• Familiarity with research tools (e.g., Qualtrics, Alchemer, UserZoom, dScout)
• Exceptional communication skills and ability to synthesize findings for both technical and non-technical audiences

Preferred Skills/Experience:

• Experience in healthcare is preferred but not required.

Additional Information

This role is not eligible for immigration sponsorship.

The starting pay range for this role is $40/ph- $45/ph USD. Actual compensation within the range will be dependent on several factors including but not limited to relevant experience, skills, certifications, training, and location. It is not typical for an individual to be hired at or near the top of the range and determining factors for compensation are considered for each individual circumstance. BLEND360 also offers a competitive benefits program to meet the health and financial well-being of our team and their families. You can look forward to a range of benefits including medical, dental, vision, 401K, PTO, commuter benefits, spending accounts, life insurance, disability coverage, and EAPs.  

A diverse workforce is a strong workforce  
To deliver growth at BLEND360 and for our clients, we believe we have a responsibility and unique opportunity to positively impact the workforce. Diversity has played a critical role in our history, our growth, and continues to have a profound impact on our success. We are determined to have equality in the workplace, within our team and as an extension of our clients’ team.

This is not the work of the moment, and this requires continued learning and purposeful actions. We are investing resources to understand and improve the sourcing, selection, and retention of the talent we hire, and ultimately the workforce we provide for our clients. We will communicate our journey in the spirit of transparency and shared learning

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